ACCESSIBILITY STATEMENT
Last Updated: August 24, 2026
Storage City is committed to providing access to its goods, services and Website for people with disabilities.
We are working to improve the accessibility and usability of StorageCity.biz and to support the goals of the Americans with Disabilities Act, 42 U.S.C. §12101 et seq., and other applicable accessibility laws.
Storage City uses the Web Content Accessibility Guidelines, currently WCAG 2.1 Level AA, as a technical reference for ongoing accessibility improvements. Referencing WCAG does not represent that every page, document or third-party feature currently conforms to every WCAG success criterion.
Accessibility is an ongoing process. Some content, account functions, payment tools, maps or other features supplied by third-party providers may not yet provide an optimal experience for every user or assistive technology. Storage City will make reasonable efforts to assist customers who encounter an accessibility barrier, including providing an alternative method of accessing information or completing a transaction when appropriate.
If you experience difficulty accessing information, renting a unit, making a payment or using another part of the Website, please contact us:
Storage City
Phone: (540) 576-1113
Email: Contact Us
When reporting an accessibility issue, please provide, when possible:
• the URL or page involved;
• a description of the difficulty;
• the browser, device or assistive technology used; and
• your preferred method of contact.
Please do not include account passwords, complete payment-card numbers, Social Security numbers or other sensitive information in an ordinary email.
Storage City welcomes accessibility feedback and will use it to support continued improvements.
